WARNING; If you work for an Industry Sector leading Enterprise this piece may serious disturb your piece of mind in respect of your Digital Business strategy. Shifting from Products, to Services, to Outcomes to gain increased revenues at higher margins will be at the heart of your Enterprise Digital Business strategy. To maximizing Business opportunities through interactions almost certainly requires participation in an industry sector Business Ecosystem, and, that requires functionality to be provided by a Technology Platform. Enterprise IT department view Technology Platforms as a mixed blessing trading internal functionality ease against the restrictions of a closed proprietary environment. Will it any different externally when the Platform provider is supporting a Business ecosystem?
Read more at Constellation Research.